Competence Call Center offers internationally awarded call center solutions for national and international businesses that place high demands on their customer service. With more than 4,500 employees at 11 locations in 7 countries, Competence Call Center has already won 42 international awards for the extraordinary services in call center management and professional customer communication. The CCC service portfolio ranges from service hotlines, outgoing campaigns, written customer communication by E-mail, Fax and Letter, as well as Live Chat and Social Media. Since 2009, Peter has focused on their Customer Relationship Management system, but has over 17 years worth of industry experience.